Missed call hits BookVAC
After-hours, overflow, and missed calls route to the AI receptionist.
Our AI receptionist answers missed and after-hours calls, qualifies the job, and texts you the lead instantly.
24/7
intake
SMS
owner alert
Manual
confirmation
Live lead
New HVAC lead: AC repair, today. Maria at +1 555 0188. Upstairs AC blowing warm air.
AI
Thanks for calling Miller Air. Are you calling about AC repair, heating, maintenance, installation, or an emergency?
Caller
AC repair. Upstairs is warm and we have guests coming tonight.
Confidence
92%
Next step
Confirm
After-hours, overflow, and missed calls route to the AI receptionist.
The AI collects the job type, urgency, contact details, location, and preferred time.
BookVAC sends a clean SMS and email summary so the shop can confirm manually.
Why it matters
HVAC callers often need help now. If nobody answers, they call the next company. BookVAC captures the request, flags urgent issues, and gives the owner enough context to respond quickly.
One recovered replacement quote can pay for months.
Emergency and angry callers can be escalated immediately.
What the AI collects
Pricing
Premium plan for one HVAC business location.
It creates booking requests the owner manually confirms.
Not in the MVP. Those integrations are intentionally deferred.
Yes. The backend includes Twilio and Retell webhook endpoints plus AI tool endpoints.
Yes. The MVP includes one Stripe subscription plan at $249/month.